If you wish to just stick with using the internal memory Instead of using a Micro USB Card Like transferring pre-planned routes via a Micro SDHC Card or Formatting a new/replacement Micro SDHC Card, the Keeper Map will allow the device to keep running The smaller map will also act as a 'Keeper' This will enable the device to keep running on the smaller Map and avoid the Catch22 situation No Maps Found Error, where the device won't boot-up past the No Maps Found Error to allow access to the 'Format option' to allow the use of a 16GB or 32GB Micro SDHC memory cardĪlso if you ever need to remove the Micro SDHC Card for any reason. The advantage of the small Map would be plenty of working space on the device (400 MB is considered the minimum Free Space the more Free Space the faster the device will operate). To troubleshoot your devices connection, follow these steps in order: Make sure that your device is switched on before you connect it to the computer.
Tomtom are allocating a small map to install on the on-board Memory of the NAV4 devices, to give access to the Micro SDHC Card Format Option
The latest Full Europe Map is 8.465GB so a 8GB Memory Card is useless, a 16GB or 32GB is required (32GB is the Max size Class 10 Micro SDHC Card for a Tomtom device)Ĭatch22 situation No Maps Found Error. For the new larger Maps maps you need to install a Branded Class 10 Micro SDHC memory card The Map cannot be split across the on-board Memory and a Micro SDHC Card. TROUBLESHOOTING Device not connecting to your computer If your device is not recognised by your computer and is just listed as Not Connected in MyDrive. This has been going on for 2 years now and tom tom support is useless.
I've tried everything and occasionally it finds it only to start an update it never finishes. For GO 40, GO 50, GO 51, GO 60, GO 61, GO 400, GO 500, GO 600, GO 510, GO 610, Rider 410, Rider 400, Rider 40 - to transfer MyDrive items to your navigation device, connect your device to the internet via your smartphone, or to your computer. i Can't get'my drive connect 'to find my device even though my device says its connected. Now check in MyDrive Connect if the card is visible for map installation. Note: This feature is not supported by TomTom GO Discover, GO Exclusive, GO Camper Max and GO Expert. Once the device is able to load the map, you can insert the SD card and format it on the device when you get the prompt. The Memory Card can only contain Maps or be used to transfer Planned. Since your device comes with world maps, you can remove the SD card and install a small map like Venezuela to the internal memory. After youve logged in, tap connect your TomTom system on the screen and tap OK, show me how. If you dont have a TomTom MyDrive account yet, create one.
After that, log in with your username and password.
Download the TomTom MyDrive app in the Google Play Store and open the app.
Some maps now exceed the NAV4 devices built-in Memory. Step 1: download the TomTom MyDrive app and log in. This is an unfortunate, but real Catch22 situation. The latest NAV4 Full Europe Map size is now 8.465GB. Ive tried everything and occasionally it finds it only to start an update it never finishes. The device needs a Minimum of 400KB Working space (On-board Memory) i Cant get'my drive connect 'to find my device even though my device says its connected. Any help will be appreciated.Maps or Routes are stored on a Micro SDHC memory card The TomTom is approx 2 years old but this is the first time I tried to add POI's so had never noticed this problem. In TomTom HOME, click the Help drop-down menu and then click Check for TomTom HOME update. Make sure you are using the latest version of TomTom HOME. Tick the box for Start TomTom HOME automatically when my computer starts. I have been on the TomTom website and sent a message asking for help but have not heard from them. In the TomTom HOME menu, click Tools > TomTom HOME Preferences. I have also reset the device to no avail. I have checked that 'external discs' has been ticked in Finder preferences. It connects to MyDrive Connect and I am able to update and also send new routes on the route planner.
The computer software is up to date as is the device, I use the original USB cable and have tried all the USB sockets on the iMac. If your device includes a GSM/GPRS module, do not use it near unprotected electrical units or. My TomTom GO50 does not show as a device when plugged into my iMac. Connect to TomTom services using a different smartphone. Posted: Fri 3:12 pm Post subject: Not recognised as device Pocket GPS World :: View topic - Not recognised as device Forum FAQ Search Usergroups Profile Log in for private messages Log in Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums